Adding Value
Most of my family and friends think the only genres of movies I watch are either action or comedy. And while that’s usually the case, it’s not a hard and fast rule of mine. I [...]
Rich Lavinder
I’d like to tell you a story about an old college buddy of mine named Rich Lavinder. I met Rich when we both ended up pledging the same fraternity, Kappa Sigma, (Gamma-pride, baby!). Rich was [...]
Customer Service
In business, I value relationships over products or services. That’s not to say that I don’t expect top-notch quality in the goods for which I’m paying, but customer service and a personal relationship with a real person [...]